Frequently Asked Questions
Find answers to common questions about our research compounds, testing, shipping, and policies.
The purity of all peptide products from Jike Bio Peptide Partner exceeds 99%. Each batch of products has been independently tested by third-party authoritative experimental stations using high-performance liquid chromatography (HPLC) and mass spectrometry (MS). All products can provide a Certificate of Analysis (COA) upon request.
Yes, every batch of every product is independently tested by accredited third-party laboratories. We test for identity, purity, and sterility. Our Certificates of Analysis include HPLC chromatograms and mass spectrometry data confirming molecular identity and purity levels.
Lyophilized (freeze-dried) peptides should be stored at -20°C or below in a desiccated environment. Reconstituted peptides should be stored at 2-8°C and used within a reasonable timeframe. Always protect from light, moisture, and repeated freeze-thaw cycles.
Global delivery services, mainly serving regions such as the United States, Europe, Australia, and Canada. Independent warehousing and transportation services in the United States use low-temperature transportation throughout the entire process to ensure that products remain intact during cold chain logistics transportation. Delivery time is seven days.
At present, we support international delivery services, which can be shipped globally and most regions only require seven days for delivery.
Accepted payment methods: PayPal, Zelle, bank transfer Remitly、Wise、 Alipay and Bitcoin
Due to the unique properties of our research compounds, safety and quality control considerations, as well as transportation costs, opened products cannot be returned. For non product quality reasons, we do not accept any unconditional refunds or returns.
Absolutely. Certificates of Analysis are available for every product and every batch. You can request a COA by emailing jikebiopeptidepartner@gmail.com with your product name and batch/lot number. COAs include HPLC purity data and mass spectrometry confirmation.
No. All jikebiopeptidepartner products are sold strictly for in-vitro research and laboratory use only. They are not intended for human or animal consumption, and are not approved by the FDA for any medical, therapeutic, or diagnostic purposes. By purchasing, you confirm they will be used only for legitimate research.
You can reach our support team by email at jikebiopeptidepartner@gmail.com or by phone at +1(307) 342-9194 during business hours (Monday–Friday, 9 AM – 5 PM EST). We typically respond to emails within 4 hours during business hours and within 24 hours otherwise.
Still Have Questions?
Our team of research compound specialists is ready to help with any questions.
