Policies

Shipping Policy

Processing Time

24/7 service, usually shipped the next day, latest within 48 hours

Shipping Methods

We provide the following delivery methods for global customers

Standard Shipping

7–9 business days

$60

Express Delivery

5–7 business days

$100

Cold Chain Packaging

All orders are carefully packaged in discreet, unmarked packaging. Temperature-sensitive products are shipped with insulated containers and cold packs to maintain product integrity during transit. Our cold chain logistics ensure compounds arrive at your laboratory in optimal condition.

Tracking

A tracking number will be provided via email once your order has been shipped. You can track your package using the carrier's website or by contacting our support team.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date at,jikebiopeptidepartner@gmail.com. We will work with the carrier to resolve the issue and ensure you receive your order.

Have questions about shipping?